Sophie Shepherd, PoolCare Plus

An exceptional Operations Manager with over a decade of management experience across the 3 Plus Group businesses, Sophie's leadership extends beyond mere competence, characterised by a commitment to her team's growth and well-being. Whether it's being hands-on, filling-in for others or seamlessly juggling responsibilities across all 3 businesses, she consistently goes above and beyond. Her outstanding customer service and friendly demeanour have earned her admiration from customers & suppliers.